How Virtue Vax Went From Idea to Impact
“The best thing that stood out in my mind was that you’ve got a legal company that’s personalised, the communication is impeccable… There’s a lot of care and effort behind the scenes”
Dr Jamie Lea Whyte
Structuring Success for a Leading Skin Cancer Clinic
When the Practice Manager of a prominent skin cancer clinic reached out to us, she had attended a webinar we presented. Seeking expert guidance on the ideal company structures, cash flow strategies, reconciliation of direct payments to doctors, and determining ownership of patient lists, she turned to our team for assistance.
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Our initial engagement involved a comprehensive review of their existing practice contract. Through this assessment, we determined that revising the current agreement would likely be more costly than drafting a new one. We recommended investing in a fresh contract tailored to their specific needs, a suggestion that was accepted. Working closely with the clinic, we prepared a new agreement incorporating their instructions and preferences to personalise the Agreement for the practice’s specific needs. After a thorough review and necessary adjustments, the finalised agreement aligned with their operational requirements, and legally protected both the doctors and the practice. The new agreement provided the clinic with a clear and structured framework, supporting their mission to deliver exceptional care with confidence and efficiency.
Crafting a Custom Licence Agreement for a Leading Women's Health Group
A distinguished women's health group from Victoria sought our expertise in preparing a Licence Agreement for their medical practice to use with medical professionals. They were concerned about the application of payroll tax, superannuation and workcover to their practice with the way that they were engaging with the professionals.
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As specialists in medical and healthcare law, we understood the significance of this agreement for their operations and provided a solution that met their specific needs in how they engage with medical practitioners. Our team engaged closely with the client’s practice manager from the outset to understand their objectives and the unique aspects of their practice. They required a comprehensive agreement that would protect their interests while fostering a collaborative environment with their medical professionals. Throughout the drafting process, we maintained clear and open communication channels, ensuring the client was involved at every step. We provided regular updates and sought their feedback to tailor the agreement so it was precisely what they needed. Upon completing the Licence Agreement, the client was very satisfied with the process and the quality of the final product. They described the experience as exceptionally easy and were very pleased with the outcome, which provided them with a robust legal framework to support their practice's operations and professional relationships
Supporting an Osteopath Start and Grow a Successful Practice
Our client, a sole trader entrepreneurial osteopath decided to establish their own practice, aiming to provide personalised care to the community. They were ready to grow their clinic but was uncertain about superannuation and structuring their arrangement with other osteopaths. They knew it was critical for them to obtain legal advice to allow them to make informed decisions that would benefit their long-term financial stability.
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You Legal provided legal advice addressing their specific queries about superannuation, and discussed the different engagement options that they could consider that would suit the clinic's needs. They appreciated our responsiveness and our deep understanding of the health industry, which simplified the decision-making process. Looking ahead, our client is confident in the solid foundation for engaging osteopaths with a financial model that works for them to grow, and for them to focus on their passion while establishing a thriving practice that embodies their vision of holistic wellness.
WHEN THINGS GO WRONG
At You Legal we are passionate about protecting your purpose, so you never have to experience what happens when things go wrong. This is why.
Ensuring Legal Clarity for an Expanding Online Physiotherapy Practice
When an innovative online physiotherapy practice approached us, they were experiencing rapid growth and expanding their services. Recognising the need for clear and comprehensive agreements to protect both employer and employee interests, they sought our expert assistance.
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Our client, introduced to us by a notable industry figure, understood the importance of having robust legal frameworks to support their growing team. They aimed to create an environment where both the practice and its physiotherapists felt secure and valued. To address these needs, our team conducted a thorough review of the existing employment agreement, which our client had obtained from an industry association. We worked closely with the client to identify areas for improvement and customisation, ensuring the updated agreement aligned with the practice's values, goals, and operational and legal requirements (which the original document did not). The result was a highly satisfied client. The revised employment agreement provided greater clarity, transparency, and legal protection for all parties involved, enabling the practice to continue its growth with confidence
Supporting Practice Expansion with Tailored Legal Solutions
An osteopath looking to expand her practice and hire a contractor expressed concerns about compliance with ATO, work-cover and superannuation regulations. Recognising the concerns, You Legal recommended our Practitioner Services Agreement tailored for Allied Health Professionals.
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We initiated our streamlined process by sending her a detailed questionnaire and preparing the first draft of the agreement promptly. That same afternoon, the osteopath scheduled a meeting to discuss the agreement, and based on her feedback, we provided an updated draft the following week. Our client expressed satisfaction with our service, leaving a positive Google review: "You Legal provided exceptional guidance and support in developing my service license agreements. Their team was responsive, offered clear explanations, and demonstrated a profound understanding of the allied healthcare sector. I highly recommend." This testimonial underscores our commitment to delivering exceptional service, showcasing our ability to provide quick, efficient, and highly tailored legal solutions for expanding practices in the healthcare sector.
Supporting Visa Applications with Tailored Employment Agreements for a Regional Medical Clinic
The practice manager of a small regional clinic in regional Victoria, approached us for assistance with an International Medical Graduate (IMG) seeking a 482 visa. You Legal does not provide migration services, but we do prepare the engagement documents between clinics and IMG doctors. Our client required an Employment Agreement to be drafted for a salaried General Practitioner (GP) to support the IMG's application for permanent residency.
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We sent the practice manager a questionnaire to obtain the information we needed to draft the Employment Agreement. The client completed the questionnaire within days. With clear instructions from the client, one of our senior lawyers drafted the agreement. After reviewing the initial draft, the client scheduled a call with the lawyer and provided further instructions. Our lawyer incorporated necessary adjustments into the Employment Agreement.
A week later, the client confirmed via email that the contract was satisfactory and ready for implementation. She expressed gratitude and satisfaction, noting that our advice and instructions were clear and concise. The end-to-end process was extremely efficient and cost-effective, ensuring the Employment Agreement met all requirements for the IMG's visa application.
This success story underscores our dedication to delivering efficient, tailored, and professional legal support for our clients' unique needs.
Navigating Online Business Compliance for a Growing Physiotherapy Platform
A physiotherapy clinic owner approached us to review his online platforms and AHPRA guidelines for conducting business online. He had recently sold his clinic to transition fully online, focusing on rehab, health, and fitness primarily through social media. He aimed to expand on other platforms.
His main business involves directing traffic to an online coaching subscription platform, offering exercise programming designed for a specific demographic. This monthly subscription service, delivered through a dedicated fitness app, includes chat support for advice and access to routines to manage pain and discomfort.
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Our client had numerous legal questions about their business plan and the legal risks involved given the nature of the business is not a typical allied health business structure as it uses technology in a new way. To gain a comprehensive understanding, we engaged directly with our client, suggesting the creation of terms and conditions, privacy policies, and disclaimers for social media activities as well as the provision of the legal advice they were seeking. Upon acceptance, our senior lawyers began drafting the regulatory guidance and developing the necessary documents for our client's website. Following a thorough discussion to address all queries and refine the draft documents, the physiotherapist expressed gratitude, confirming everything met his expectations. He commended our team for the support and service, expressing intent to recommend our firm to peers needing legal services and eagerly anticipating future collaborations as their business grows.
Crafting a Tailored Term Sheet for an Aesthetic Clinic and Day Hospital Merger
A Term Sheet serves as the initial framework for a Business Sale Agreement or Share Sale Agreement, playing a crucial role in clarifying key issues and ensuring mutual understanding of agreed-upon terms. Often referred to as a Memorandum of Understanding (or MOU), it streamlines the preparation of final agreements by reducing unnecessary back-and-forth between parties.
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When advising our client on merging their aesthetic clinic with a day hospital, we recommended preparing a Term Sheet as the first step. We anticipated the need for further legal documents such as a Services Agreement and Assignment or Novation of Lease. Recognising the urgency, our senior lawyer promptly commenced work, seeking the information they needed to prepare the document that would confirm the verbally agreed proposal between the day hospital and the aesthetic clinic. After careful consideration and review, we delivered the initial draft of the MOU. After receiving feedback, we finalised the MOU in time for our client's meeting with the other party. Our client's positive response confirmed alignment with their intentions. They provided feedback in our survey as follows: "You Legal were very responsive and got back to us quickly and promptly. The process was streamlined and straightforward." This stands as a true testament to our ongoing commitment to efficiently and effectively meet our clients' legal needs, ensuring a smooth and successful merger between our client and the other party.
Expert Lease Agreement Review for a Psychologist in NSW
One of our regular clients, an entrepreneurial psychologist based in NSW approached us for assistance with reviewing their lease agreement, they were expanding their clinic so quickly they needed to move to larger premises. We promptly scheduled a call to gain a more thorough understanding of their needs, focusing on two specific issues that they had concerns about.
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Our senior lawyer immediately began working on the matter. Upon reviewing the lease, we recommended that our client communicate directly with the landlord via email to highlight the identified issues requiring attention. We assisted in drafting the email, which the client promptly sent to the landlord. Subsequently, the landlord agreed to address and cover the costs of the necessary repairs, enabling our client to proceed with signing the lease agreement once the issues were resolved. The psychologist expressed immense satisfaction with the outcome of our assistance. We received the following feedback, "I found Sarah to be incredibly insightful and able to explain legal concepts in a very understandable way. Very lucky to have found her!"
Delivering Swift and Tailored Legal Solutions for Spinal Treatment Centre
We recently assisted a client from a spinal treatment centre in reviewing a deed of consent for a sub-lease. The client approached us seeking prompt assistance in preparing this important document for the landlord to sign as part of their expansion into another location.
We had a conference to obtain the information needed for our team to urgently commence drafting the Deed of Consent based on the provided information and documents. Throughout the process, we maintained close communication with the client, incorporating their feedback and additional instructions to ensure the final document met their exact requirements.
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Our client expressed great satisfaction with our service, highlighting our team's efficiency, friendliness, and ability to deliver fast results. They commended our professionalism and efficiency throughout the process. This success story exemplifies our commitment to delivering exceptional legal services tailored to our clients' specific needs, ensuring seamless solutions and our focus on a high level client service.
Adapting to AI: Comprehensive Legal Support for Privacy and Client Data Compliance in Healthcare
A longstanding client of ours from a psychology practice recently sought our assistance to update their Client Details Form and Privacy Policy to include the integration of Artificial Intelligence (AI).
We recommended reviewing their consent forms, developing an AI Policy for the business (since human error poses the biggest risk for business owners), and updating the company Privacy Policy. A few days later, the client provided us with their existing policy, and after a thorough review, we provided a proposal outlining the scope of work.
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This included updating the Client Details Form and Privacy Policy to account for the collection and use of personal information via the AI tool, incorporating a link to the AI tool's Privacy Policy, and offering a Zoom or telephone conference to address any questions and gather feedback on the updated documents. The client quickly moved forward.
Within a short timeframe, we delivered the updated Client Details Form and Privacy Policy. The client responded in an email, stating the documents looked great and required no further changes, as they effectively addressed all concerns. They also left a positive Google review, stating: "Sarah and Daniela have been so helpful with the legal requirements of our allied health practice. Always happy to help, very quick turnaround, and always available for advice. Highly recommend You Legal."
We are honored to continue supporting our clients in navigating evolving legal requirements, ensuring their practices remain compliant while giving them peace of mind in the new world of AI. We look forward to further assisting this client and others with their legal needs.
Ensuring Redbook Compliance: Tailored Legal Solutions for Healthcare Practice Management
A Practice Business Manager from Victoria reached out to us seeking advice to ensure they had complied with the "Redbook". They understood that there were certain steps that were required to comply.
They were working with a team to manage the tender process under the Redbook and wanted to explore additional risk mitigation measures before entering into the arrangement. One of the doctors was considering different options on how to provide a clearer structure.
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After reviewing their ideas, and discussing it with them, we provided a proposal outlining the necessary scope of work, which the client quickly accepted.
One of our senior lawyers then prepared detailed legal advice, carefully considering the client’s existing pathology lease and how to ensure Redbook compliance.
A few days later, the client provided feedback, expressing that "from the time of contact, the communication was helpful and professional. I appreciate the consideration of meeting times around the doctor's crazy schedule, culminating in great service and effective new contracts."
We are pleased to have supported this client in navigating the complexities of their situation, and look forward to providing ongoing expert advice and solutions tailored to their needs.
Our Signature Solution
The owners of a General Practice reached out to us because they had recently taken over the practice after the previous owners retired.
They knew there were different risks with the practice and wanted to ensure that they were properly protected, telling us they “didn't know what they didn't know”, and that was keeping them up at night.
The practice had 4 owners, and they had a number of contractor doctors who'd been hired under different arrangements. They had a great Practice Manager who they had 100% confidence in.
Challenge:
They knew that their legal documentation needed a review and wanted to get it all up to date to provide them with a stable foundation for the practice to grow; they also wanted to understand the legal risks in their practice (and therefore sleep better), have more quality time with their families, it was really important to them to provide value to the members of their wider community, and they wanted to be rewarded for their efforts too.
Our Solution:
Our Signature Solution, Thrive™, gives practice owners a framework and a clear understanding of where you are with your legals and where you need to be.
We worked through the following steps with our client to create a solution that was effective and straightforward. Removing the “legalese” and focusing on getting answers and preparing up to date legal documentation to protect their practice, their patients and their profits.
The first step was to understand where they were, we had a call to talk it through with the owners and Practice Manager and then with their accountant.
Next, we reviewed the practice’s existing legal documents and provided a comprehensive project list for us to work through with the Practice Manager.
Working through this list together, the practice now has the confidence to grow, knowing that they have a stable legal foundation. This is good for everyone involved – the owners, their team, their patients, their families and also their broader community.
Outcome:
Alignment of expectations between the practice and its stakeholders
Reduced risk of conflict (because the legal documents are clear)
If a future conflict arises, there is a clear and well-drafted document that sets out the rights and obligations of both parties
Our Signature Solution creates assets for the practice owners. Our client is confident to grow their practice. They know that they are protected, and they know that everyone who is important to their practice is also protected.
We know how busy doctors are, so our client provided their instructions from their office at a time that suited them. All of our communications have been remote without the need for a face-to-face meeting. Our client has had the opportunity to ask all the questions they need to. The investment in our fee is fixed (so no bill shock).
Benefits to our client:
Simplified - we work out what you need and make recommendations
Online Questionnaire - saves our client time and allows immediate feedback
Value - the fixed price means our client knew exactly what they were paying up front
Read Our
Books
There’s a lot to know about governance when you run ANY business, let alone a medical practice. That’s why we’ve put everything you need to know about it into a book, Growing a Medical Practice: From Frustration to a High Performance Business. Check out our other books on governance too!
