Online coaching has rapidly become a core part of many health practitioners’ businesses Psychologists, nutritionists, dietitians, allied health professionals, fitness practitioners and wellness coaches are increasingly offering structured online programs, group coaching, and one-to-one guidance delivered through digital platforms. For many, online coaching provides flexibility and a way to support clients beyond traditional in-person services.

In today’s digital world, social media is one of the first places people go to learn about healthcare providers, services and health information. For medical practices, this presents an exciting opportunity to connect with patients, educate the public and build your brand. However, it also comes with significant legal and professional risks if handled incorrectly.

Running a medical practice requires more than delivering excellent patient care. In today’s regulatory, financial and competitive environment, a truly successful practice is one that balances clinical integrity, commercial performance and legal Compliance. Many practice owners focus heavily on patient outcomes (as they should), but neglect to regularly assess the health of the business itself.

Artificial intelligence (AI) is no longer a futuristic concept in healthcare, it’s here, woven into everyday operations. From patient triage chatbots and diagnostic support systems to scheduling tools and billing platforms, AI is transforming how medical practices function. For buyers, this raises a critical question: What exactly are you inheriting when you purchase a medical practice that has AI in its operations?

After recent changes to the Privacy laws, regulators are tightening the enforcement action taken in relation to on data security, in line with community expectations. Australian Clinical Labs (ACL) has recently been hit with a $5.8 million civil penalty for a major privacy breach that exposed the personal information of more than 200,000 Australians.