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After recent changes to the Privacy laws, regulators are tightening the enforcement action taken in relation to on data security, in line with community expectations. Australian Clinical Labs (ACL) has recently been hit with a $5.8 million civil penalty for a major privacy breach that exposed the personal information of more than 200,000 Australians.
You’re drowning in admin work. Your phone never stops ringing. The practitioners in your medical practice are buried in paperwork or emails instead of seeing patients.
A virtual assistant (VA) could be your lifeline. But hire the wrong way, and you are looking at privacy breaches, ATO audits and serious liabilities.
The reality is that the stakes are higher in medical practices - more so than almost any other business. Your VA will handle patient health information, access your practice management system, and become part of your operational backbone.
A major shift is coming for psychologists in Australia. On 1 December 2025, the Psychology Board of Australia (PsyBA) will replace the APS Code of Ethics with its own Code of Conduct for Psychologists.
This isn’t just a change in name. The new Code embeds far more detailed expectations about informed consent, cultural safety, professional boundaries, records, and supervision. Compliance won’t happen automatically, every psychology practice, whether solo or group, will need to take deliberate steps now to be ready.
A common feature of employee engagement within Australia’s workforce, particularly in the healthcare sector, is casual employment. Rosters often need to be flexible to accommodate patients, practitioners’ availability and seasonal fluctuation. However, due to the recent “Closing Loopholes” reform to the Fair Work Act, the requirements for who is considered a casual worker have changed, along with how they can convert to permanent employment.
If you’re a medical practice owner or practice manager, you’ve probably heard there is a new payroll tax case getting some attention, the New South Wales Court of Appeal’s recent decision in Chief Commissioner of State Revenue v Uber Australia Pty Ltd. While the headlines in the group chat might feel unsettling, you’re not alone in wondering, does this affect our industry?