Running a medical practice requires more than delivering excellent patient care. In today’s regulatory, financial and competitive environment, a truly successful practice is one that balances clinical integrity, commercial performance and legal Compliance. Many practice owners focus heavily on patient outcomes (as they should), but neglect to regularly assess the health of the business itself.

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Artificial intelligence (AI) is no longer a futuristic concept in healthcare, it’s here, woven into everyday operations. From patient triage chatbots and diagnostic support systems to scheduling tools and billing platforms, AI is transforming how medical practices function. For buyers, this raises a critical question: What exactly are you inheriting when you purchase a medical practice that has AI in its operations?

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After recent changes to the Privacy laws, regulators are tightening the enforcement action taken in relation to on data security, in line with community expectations. Australian Clinical Labs (ACL) has recently been hit with a $5.8 million civil penalty for a major privacy breach that exposed the personal information of more than 200,000 Australians.

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You’re drowning in admin work. Your phone never stops ringing. The practitioners in your medical practice are buried in paperwork or emails instead of seeing patients.

A virtual assistant (VA) could be your lifeline. But hire the wrong way, and you are looking at privacy breaches, ATO audits and serious liabilities.

The reality is that the stakes are higher in medical practices - more so than almost any other business. Your VA will handle patient health information, access your practice management system, and become part of your operational backbone.

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A major shift is coming for psychologists in Australia. On 1 December 2025, the Psychology Board of Australia (PsyBA) will replace the APS Code of Ethics with its own Code of Conduct for Psychologists.

This isn’t just a change in name. The new Code embeds far more detailed expectations about informed consent, cultural safety, professional boundaries, records, and supervision. Compliance won’t happen automatically, every psychology practice, whether solo or group, will need to take deliberate steps now to be ready.

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A common feature of employee engagement within Australia’s workforce, particularly in the healthcare sector, is casual employment. Rosters often need to be flexible to accommodate patients, practitioners’ availability and seasonal fluctuation. However, due to the recent “Closing Loopholes” reform to the Fair Work Act, the requirements for who is considered a casual worker have changed, along with how they can convert to permanent employment.

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If you’re a medical practice owner or practice manager, you’ve probably heard there is a new payroll tax case getting some attention, the New South Wales Court of Appeal’s recent decision in Chief Commissioner of State Revenue v Uber Australia Pty Ltd. While the headlines in the group chat might feel unsettling, you’re not alone in wondering, does this affect our industry?

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For most medical practices in Australia, the ongoing success of the medical practice depends heavily on its key people. These key people can be doctors, senior partners or practice managers. However, once a key person exits the practice, this can have devastating effects. An exit may be voluntary, such as retirement, or involuntary, such as death or total and permanent disability.

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If you are a doctor or manage a medical practice in Australia, chances are that you are laser focused on delivering exceptional care to your patients. But there may be a digital time bomb ticking right under your nose when you are looking at your medical practice website. While your website can build patient trust, communicate your services, and even process sensitive data, it may also be exposing your medical practice to significant legal

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