Unfortunately, despite all best endeavours, there may be a time in your career when a patient grievance is raised against your Practice for the care you’ve provided. An integral role of the Australian Health Practitioner Regulation Agency (AHPRA) is to protect the public and ensure continued high-quality healthcare. AHPRA manages and deals with complaints against registered health professionals - these complaints are called “notifications”. When a notification has been made, AHPRA works in coordination with Australia’s National Practitioner Boards to investigate and resolve each particular case. There are 15 of these boards covering a vast range of health services and specialties.

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