Additional Details

Once you purchase this Product:

1. You will receive an email from us giving you the option to either:

   a.provide us with the information we need to prepare the Terms and Conditions via our instructions sheet that we will send to you; or
   b. book a call with one of our senior lawyers to provide us with the information we need to prepare the Terms and Conditions

2. We will provide the draft Online Coaching Terms and Conditions to you by email;

3. You are welcome to talk to us on the telephone (for up to 30 minutes) or email your comments and questions the draft document;

4. We will then finalise the Online Coaching Terms and Conditions (if any changes are required and if instructions are received within 30 days of us sending you the first draft); and

5. You have a new asset to use for your business

What the online coaching terms will help you do:

1. Set clear legal boundaries for your coaching services, so clients understand what is included and what is not. 

2. Reduce legal risk, particularly around regulated health advice, by clearly distinguishing coaching from medical or health treatments that you may also be registered to provide. 

3. Ensure compliance with privacy and data protection obligations, including how you collect, use, and store personal and sensitive health information 

4. Clarify payment, refund, and cancellation terms, so you can manage changes or missed sessions appropriately. 

5. Protect your program materials, such as workbooks, videos and templates, with clear intellectual property provisions.

6. Provide a clear dispute resolution process, giving you a structured approach if concerns or disagreements arise. 

Frequently Asked Questions

No, this is for any medical or health/wellness practitioner who provides online coaching or guidance that is medical or health advice. It covers wellness coaching, nutrition, fitness, mental well-being, but does not replace regulated medical treatment.

The Terms and Conditions will be compliant with Australian law, if you are coaching in other countries, you will need to ensure that your terms comply with the relevant laws each country you are operating in with local lawyers in each jurisdiction.

The fast track includes one round of reasonable changes after the first draft is sent, provided your instructions are received within 30 days of us sending it to you.

Typically, you will receive final documents within 14 business days, depending on how quickly you provide instructions and whether you request any amendments.

You can book a complimentary call with one of our lawyers to review your documents in light of the changes. Depending on what is required, we may update your Terms and Conditions at our hourly rate or provide a separate fixed-fee proposal.

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