Additional Details

The Australian Virtual Assistant Service Agreement is tailored to meet the specific legal and regulatory requirements applicable to the relationship between a VA, and a NDIS provider, medical practice or an allied health clinic.

A well-drafted Agreement is particularly important in these contexts given the heightened and unique regulations governing these sectors, such as the stringent requirements surrounding confidentiality and privacy in healthcare, which add complexity to the VA-client relationship.

The Australian Virtual Assistant Service Agreement will:

1. Align expectations between the Practice/Clinic and the VA;

2. Reduce the risk of a conflict between the Practice/Clinic and the VA;

3. Ensure everyone is paid in accordance with their expectations; and

4. Protect both parties & start the relationship on the right foot.

Once you purchase this Agreement:

1. You will receive an email from us giving you the option to either:

a. provide us with the information we need to prepare the Agreement by completing our instruction sheet; or

b. book a call to provide us with the information we need to prepare the Agreement.

2. We will then prepare the first draft of the Agreement based on your instructions;

3. We will provide the draft Agreement to you by email;

4. You are welcome to either talk to us on the telephone (for up to 30 minutes) or email your comments and questions about the draft Agreement;

5. We will then finalise the Agreement (if any changes are required and if instructions are received within 30 days of us sending you the first draft); and

6. You have a new asset to use in your Practice.

Frequently Asked Questions

If you are considering engaging You Legal to prepare an Australian Virtual Assistant Service Agreement Template, here’s what you need to know:

Absolutely! You can use the provided Agreement to govern the relationship between any Australian VA and your medical practice, allied health clinic or NDIS provider, provided the type of arrangement is the same. For example, if your medical practice wants to use the Agreement for multiple VA’s under the same arrangement, fire away!

We will customise it to suit your individual circumstances after receiving your instructions. If the arrangement will be the same, then you can use it as much as you would like to. However, if your arrangement and hence your instructions change, or if you are wanting to use it for a medical practice and a NDIS provider, we can still help, but we recommend reaching out before purchasing this Fast Track Solution.

As we are Australian lawyers, unfortunately this can only be used for Australian VA’s and Australian medical practices, allied health clinics or NDIS providers.

If your VA is based overseas, you may wish to consider the issues of outsourcing when sensitive personal information is involved by reading our article here.

It depends! It is important to ensure your agreement is specifically tailored to your arrangement and up to date with current laws and regulations to adequately protect both parties. Therefore, we would caution against thinking any agreement drafted by a non-lawyer will be suitable. Just as a lawyer would refer a medical issue to a healthcare professional, we advise doctors and other healthcare professionals to seek the assistance of legal professionals rather than attempting to handle legal matters themselves.

Our VA Service Agreements help protect your practice, and foster a relationship of trust between you and the team members who work remotely as a part of your business. If you are unsure about your current agreement, we can review and discuss this with you before purchasing.

You can give us the information we need to prepare your Service Agreement Template in under 15 minutes using our simple and effective online questionnaire. Alternatively, we can send you a link to our calendar to book a call with us. Once we have this information, we can get started drafting your Agreement straight away.

Having agreements in writing, even if agreed upon verbally, is crucial for clarity, evidence, and legal protection. A written contract clearly outlines the terms, responsibilities, and expectations of both parties, reducing misunderstandings and providing recourse in case of disputes. It demonstrates professionalism and commitment to the business relationship, ensuring that both parties are aligned and accountable to the agreed-upon terms.

The above price is inclusive of the finalised Agreement and the process of getting there. From providing us with the information, to making sure you understand it and making the changes you request, to getting your finalised template Agreement. For more details on the exact process and what’s included, see the ‘Once you purchase this Agreement’ section above.

For the avoidance of doubt, this scope does not include detailed legal advice, which we can provide if required. If you request this advice, we will provide you with a scope and quote so that you get the specific advice you need for your practice or clinic.

Have a question?