Medical Clinics treating Practice Managers as Business Executives

A medical practice manager often wears many hats. Depending on the practice size and owner involvement, a practice manager can be the equivalent of a Chief Executive Officer, Director, Executive Director, Chief Operating Officer or Business Manager. In many settings they will be the one person who is aware and alert to all of the key components involved in running the practice, both internally and patient-facing.

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Sarah Bartholomeusz
Is your medical practice as successful as you hoped? 11 key indicators of a successful practice

To explain the key indicators of a successful practice, I wish to draw focus to a clear parallel. You know a lot about healing patients and keeping them as healthy as possible, but you also need to keep your medical practice healthy. The most profitable medical practices have a lot in common, and one of those common areas is that they take both the health of their patients and their business very seriously. To better clarify the connection, consider preventative care. Patients need this kind of care to stay strong and healthy, and so does your medical practice.

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Sarah Bartholomeusz
Appeal Denied – Medical Clinics & Payroll Tax: The Thomas & Naaz Decision

Another medical practice fought its battle ALONE and lost it!Dr Thomas, who runs three practices in Sydney, has lost an appeal recently with the state and owes almost $800K due to payments made to the doctors being deemed by the Tribunal as assessable for Payroll Tax under a “Relevant Contract."The GP practice believed that the decision could be countered because its contracts were not “relevant” under payroll tax law.You Legal believed that this decision should be learned to all the medical practice owners out there.An adverse Payroll Tax finding can be costly for any business. To reduce the risk of such a finding, it is essential to undertake a thorough review of any independent contractor arrangements. Continue reading to find out more!

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Guest User
Engaging Independent Contractor Cosmetic Injectable Nurses in Medical Practices

There is no doubt that many of us throughout the pandemic have spent more time looking at ourselves and our reflections than at any other time in our lives. As many of us increased our use of online meeting programs such as Zoom and Microsoft Teams to continue to run our practices and stay connected, this has also meant many of us have been, potentially only subconsciously, looking at ourselves and becoming more aware of our appearance. Covid-19 has been said to have created a ‘zoom-boom’, as this increased use of Zoom and similar products has been said to have increased the demand for plastic surgery and injectables around the world.

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Sarah Bartholomeusz
Marketing and Advertising In Doctors’ Waiting Rooms

Is advertising in doctors’ waiting rooms allowed? The short answer is yes.

As a healthcare provider, you potentially have great influence over your patients. They look to you for decisions that are important to their health and well-being, and that responsibility extends to the practice as a whole. Generally speaking, we observe that people fall into one of two camps in relation to advertising within a practice. Either they are very cautious and only share government-issued information, or they value drawing awareness to other health and wellness offerings within the practice. For the latter, it is for the betterment of their patients’ optimal health and also to optimise a practice’s profitability.

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Sarah Bartholomeusz
Medical Clinic Set Up Checklist

The policies, agreements and processes that contribute to a compliant medical clinic setup are often the least exciting parts of opening a clinic; however, they are incredibly important to ensure a smooth start.

If areas are overlooked, the impact can be felt in both the short term and the long term. For some practices, this results in a delay in the opening date, or a rush to get the compliance elements in place in time. It also creates additional pressure for everyone, especially when your new team will need some time to become familiar with your policies and the practice’s obligations and expectations.

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Sarah Bartholomeusz
What GPs & Practice Managers Ought To Know About The Revised AHPRA Advertising Guidelines.

The National Boards and AHPRA have jointly revised the guidelines for advertising a regulated health service.
The revised guidelines took effect on 14 December 2020.
We have reviewed the revised guidelines and can inform you that they are very similar to those previously in effect.
However, there have been changes regarding:
the evidence required for claims about the effectiveness of a regulated health service and what is acceptable evidence; and testimonials, protected titles and claims about qualifications etc.

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Guest User
How to deal with AHPRA complaints & manage a patient complaint

Unfortunately, despite all best endeavours, there may be a time in your career when a patient grievance is raised against your Practice for the care you’ve provided. An integral role of the Australian Health Practitioner Regulation Agency (AHPRA) is to protect the public and ensure continued high-quality healthcare. AHPRA manages and deals with complaints against registered health professionals - these complaints are called “notifications”. When a notification has been made, AHPRA works in coordination with Australia’s National Practitioner Boards to investigate and resolve each particular case. There are 15 of these boards covering a vast range of health services and specialties.

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Successful Planning for your Retirement or Exit from Medical Practice Ownership

If you are a shareholder or owner in a medical practice, it is vital to have an exit or succession plan. At some point you will either retire, or sell your share of the practice. To ensure you can hit your target exit date and cash out with an excellent valuation, a strategic approach is required.

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Sarah Bartholomeusz