Privacy Policy How To’s - presented by Kasia Jaruzelska

Are you after a Privacy Policy that does more for your business than just tick a box on your compliance to-do list? It is possible (and worthwhile!), and on this week's You Legal TV, we show you how.

See below for the complete transcript of this episode -

Hello and welcome to You Legal TV.

By now, we're all aware that the Australian Privacy Principles require an APP entity to have a compliant Privacy Policy. But how do you develop a document that isn't just another tick on your compliance list but actually functions efficiently, helps your organization to function, and makes your clients feel more comfortable? It all comes down to drafting and implementation. When you write your Privacy Policy, take the time to understand your audience, both internal and external. Make it a document that your employers will find easy to apply and that will resonate with your clients to create trust and enhance your reputation.

This means moving beyond just repeating the words in the Australian Privacy Principles. Think about your business and make sure the Policy reflects your specific operation. Consult and discuss content and delivery. Make sure you keep it readable and accessible by using simple language and an easy-to-read font and that you focus on the essentials. For clients consider having a summary of your Policy with a link to the full version, so people aren't thrown by the length of the document.

When implementing, you can't do better than providing privacy training to your employees. Ensure that internal processes and procedures are aligned with the Policy and assist rather than hinder implementation and compliance. It's important that everyone in your organization is aware of who is responsible for privacy. While the obvious answer is that everybody, there should be one key person who will be responsible for the issue. Whether this is their only role or just a part of their overall responsibilities.

Consider your Privacy Policy during special projects. If your operation takes on new responsibilities or projects, don't forget to consider the impact on the Privacy Policy, especially if it entails the collection of new information, a change in handling practices or an overseas partner, because you must take reasonable steps to ensure an overseas recipient will comply with the Australian Privacy Principles. Finally, when you implement your Policy, do so together with a Data Breach Response Plan. Even the best Privacy Policy is susceptible to breach, and having a well-defined and practised response will minimize a breach on any individual. Our lawyers at You Legal have prepared and assisted in the implementation of many Privacy Policies, we'd love to help you produce the optimal document for your business. So please get in touch.

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What Should I Do Next?

Contact us if you would like to have any legal advice on privacy laws. Our lawyers at You Legal will be happy to assist you in whatever way we can.

* This blog is for general guidance only. Legal advice should be sought before taking action in relation to any specific issues.